The Hotel has fabulous location, nice and calm area facing the water cannel. fortunately do not feel far from the city center since the shuttle bus transfer directly from hotel to JR station all day long. The staff (receptionst, bus driviers, swimming life guard,cleaners,etc,) are helpful with gorgeous smile. The room spacious, neat and well organized. Bathroom immaculate and provided with all necessary items. The Swimming pool area very clean and organized along provided with all facilities in addition has elegant and helpful staff. splendid open buffet breakfast, delicious food and amazing staff and service.
Mustafa
лютий 2025 р.
Clean and kindly staff
Kimbipchorong
січень 2025 р.
Comfortable and quite
Iskandar
січень 2025 р.
The hotel is big, and near train station
Jannie
лютий 2025 р.
This hotel has a train station underneath which is so convenient. We used that train to go for a trip to Kyoto. It also has wonderful restaurants and shopping. There is a free shuttle bus to the Osaka station where we went to get the bullet train to Tokyo. Tanemura Nobuaki who was chief of front desk service was exceptionally helpful, his English is excellent and he showed me everything I needed, even how to get to the nearby swimming pool. The buffet breakfast was also very good.
Patrick
травень 2023 р.
Great hotel with a wellness & relaxation spa. ATM & Seven 11 in the complex for a few odds & ends. Was great not leave the hotel for this as winter & cold. Moreover, we were unaware we would be charged to use it. But it's worth it at least once. It's not a classic pool but a huge complex designed to distress your muscles & grab some peaceful time. The hotel has an executive client base, too, but don't the business attire turn you off. Shuttle bus every 15 mins to from Osaka station makes makes the transport accessible to the hip areas of Dontonbori & Shin-saibasi. This wants to be everyone's cup of tea as it's extremely high-end.& the hotel is a huge complex.
Matthew
січень 2025 р.
The shuttle bus between the hotel and Osaka Station was fantastic! It runs like clock work every 15 minutes to and from each point. Surprisingly throughout the day the bus actually fills up (28 seater), but as mentioned, it's a short wait till the next one comes.
Alan
грудень 2024 р.
lot of resturants within the hotel complex Clean and comfortable rooms
Wing
грудень 2023 р.
It was in a good location, the curtesy bus was a good resource to have access to JR- Osaka , the concierge staff were most helpful. I would like to acknowledge the American gentleman on the concierge desk,on the afternoon l arrived on Tuesday 18th of February and also,the 2 gentleman on the concierge desk on Thursday 20th in the morning. I will stay with RIHGA Royal Hotel Osaka when l,return. Thank you
Anna
лютий 2025 р.
Great room sizes and excellent facilities, loved having a train station in the basement and different bars and restaurants to choose from inside. The room was extremely well priced in comparison to other similar hotels around Japan. Tiny bit dated overall but they are renovating so should be premium in the future and everything was still nice clean and tidy regardless.
Nick
квітень 2024 р.