RIHGA Royal Hotel Osaka

The Hotel has fabulous location, nice and calm area facing the water cannel. fortunately do not feel far from the city center since the shuttle bus transfer directly from hotel to JR station all day long. The staff (receptionst, bus driviers, swimming life guard,cleaners,etc,) are helpful with gorgeous smile. The room spacious, neat and well organized. Bathroom immaculate and provided with all necessary items. The Swimming pool area very clean and organized along provided with all facilities in addition has elegant and helpful staff. splendid open buffet breakfast, delicious food and amazing staff and service.

I liked that the staff was very helpful and upgraded us from a room that was unbreathable... The congierge were also helpful in finding good restaurants for dinner. The free shuttle to Osaka Station was a blessing as all our trips were by train.

The hotel is big, and near train station

This hotel has a train station underneath which is so convenient. We used that train to go for a trip to Kyoto. It also has wonderful restaurants and shopping. There is a free shuttle bus to the Osaka station where we went to get the bullet train to Tokyo. Tanemura Nobuaki who was chief of front desk service was exceptionally helpful, his English is excellent and he showed me everything I needed, even how to get to the nearby swimming pool. The buffet breakfast was also very good.

The shuttle bus between the hotel and Osaka Station was fantastic! It runs like clock work every 15 minutes to and from each point. Surprisingly throughout the day the bus actually fills up (28 seater), but as mentioned, it's a short wait till the next one comes.